Flintolabs Terms of Service
Effective Date: August 14, 2026 Last Updated: August 14, 2026
Flintolabs LLC State of Formation: Delaware Principal Office: 614 N Dupont Highway, Suite 210, Dover, Kent County, DE 19901 Contact: studentsuccess@flintolabs.com
1. This Agreement and Who Accepts It
These Terms of Service ("Terms") govern enrollment in and use of the Flintolabs AI residency program, our learning platform, our Slack workspace, and our live sessions (together, the "Program").
Because our students are minors, a parent or legal guardian must accept these Terms. By enrolling a student, you confirm that you are the student's parent or legal guardian, that you are at least 18, and that you accept these Terms on your own behalf and on the student's.
Our Privacy Policy, at flintolabs.com/privacy, explains what information we collect and how we handle it. It is part of these Terms. Where the two documents overlap, the Privacy Policy controls on privacy matters.
2. Eligibility
The Program serves middle and high school students. A student must be enrolled by a parent or legal guardian. Some parts of the Program have their own age requirements — the college credit pathway described in Section 12 is available only to students aged 13 and older.
We may ask for additional parental verification before granting access to certain features, and we may decline or end an enrollment that does not meet these requirements.
3. What Flintolabs Provides
The Program gives students a structured environment in which they learn to direct AI, build real products, and defend that work in front of an audience. It includes lessons and project work on our platform, collaboration with AI coworkers, a Slack workspace, live sessions, and a Demo Day presentation to invited judges and industry sponsors.
What we do not promise. We do not guarantee any particular academic, admissions, employment, or business outcome. We do not guarantee that a student's project will function without defects, attract users, or generate revenue. We do not guarantee that any college or institution will award credit (see Section 12). Program structure, curriculum, schedule, cohort composition, AI coworkers, and platform features may change as we improve the Program.
If we cancel a cohort outright, Section 4 governs what you receive.
4. Enrollment, Tuition, and Refunds
Payment. Tuition is due at enrollment and is processed by Stripe. You authorize us to charge the payment method you provide for the amount shown at checkout, plus any applicable taxes.
Tuition is paid in full at enrollment. We do not offer installment plans.
Refunds.
- Full refund if you cancel in writing before the cohort's first session.
- 50% refund if you cancel in writing within the first two weeks of the cohort.
- No refund after that point, except as required by law or at our discretion.
- If we cancel a cohort before it begins, you receive a full refund. If we cancel a cohort mid-term, you receive a pro-rated refund for the unused portion.
To request a refund, email studentsuccess@flintolabs.com.
Withdrawal. You may withdraw a student at any time by emailing us. Refunds follow the schedule above. A withdrawn student keeps the work they created (Section 9).
Chargebacks. If you dispute a charge, please contact us first — most issues are faster to resolve directly than through your card issuer.
5. Accounts and Security
We create platform, Slack, and Zoom access for each enrolled student. Accounts are personal and may not be shared, transferred, or used by anyone other than the enrolled student.
You and your student are responsible for keeping login credentials confidential. Tell us promptly at studentsuccess@flintolabs.com if you believe an account has been accessed by someone else.
6. Acceptable Use
Students and parents agree not to:
- Use the Program for anything other than its educational purpose
- Harass, bully, threaten, defame, or harm any person
- Impersonate any person or misrepresent an affiliation
- Post sexual, violent, hateful, or otherwise inappropriate content
- Share another person's private information without their permission
- Upload malware, attempt to breach our systems, scrape our platform, or circumvent access controls
- Infringe anyone's copyright, trademark, or other rights
- Share, resell, or publicly post Flintolabs curriculum or course materials
- Use the Program for unlawful activity
Do not submit sensitive personal information. We ask students not to send us — or post anywhere in the Program — government identifiers such as Social Security or passport numbers, health information, financial account numbers, or anyone's home address. We do not need this information and we do not want to hold it. If we find it, we delete it.
7. The Slack Workspace
Students work in a Flintolabs-administered Slack workspace, where they ask questions, collaborate, and coordinate with their AI coworkers.
The workspace is not private. Flintolabs administers it and can view, export, retain, and delete any message or file posted in it. We review workspace activity for safety, support, and program-quality reasons. Students should treat everything posted there as visible to Flintolabs staff.
Section 6 applies in full to the workspace. We may remove content and revoke workspace access for conduct that violates these Terms.
Slack is operated by an independent company under its own terms and privacy policy. We provision student access as an organization rather than asking students to create their own consumer accounts.
8. AI Coworkers — How They Work, and Their Limits
Students work alongside AI coworkers rather than human instructors. These are AI systems that assign work, review it, and push back on it.
AI output can be wrong. AI coworkers may produce inaccurate, incomplete, outdated, or biased information, including working-looking code that contains errors or security flaws. Students should verify anything they rely on. Flintolabs is not responsible for decisions made in reliance on AI output.
AI coworkers are not a substitute for professional advice. They do not provide medical, legal, financial, or mental health advice, and students should not treat them as if they do.
Conversations are stored and reviewed. Student interactions with AI coworkers are recorded and retained as described in our Privacy Policy. We review them for safety and program quality — including to identify misuse of the Program or a student who may be in distress.
Training. We contract with our AI providers on terms that prohibit them from using Flintolabs student content to train their general-purpose models.
9. Ownership of Student Work
Students own what they build. All work product a student creates in the Program — their app, code, designs, written materials, pitch, and business concept — belongs to the student. Flintolabs claims no ownership interest in it.
This is deliberate. The point of the residency is that a student walks out with a body of real work that is genuinely theirs, which they can keep using, extending, showing, and building a business on after the Program ends. Terms that transferred that work to us would defeat the entire purpose.
What we ask of you in return is a limited license: permission to store, display, and use a student's work as needed to run the Program, and — only within the media permissions you gave at enrollment (Section 11) — to show that work publicly for marketing. This license is non-exclusive, does not stop the student from doing anything with their own work, and survives the Program only for content published while permission was in place.
Two honest notes about ownership:
- Portions of student work generated by AI may not be protectable by copyright under current U.S. law. This affects everyone using these tools, not just our students, and it does not affect a student's ability to use, run, or commercialize what they built.
- Student projects may incorporate third-party code, libraries, APIs, or assets carrying their own licenses. Those licenses continue to apply.
Peer work shown to other students. Where we show one student's work to others as a learning example, we do so only in a form consistent with the media permissions on file for that student. We do not treat "anonymized" as a license to publish work whose author is identifiable from the work itself.
10. Flintolabs Intellectual Property
Everything we bring to the Program is ours: curriculum, lesson materials, assignments, project frameworks, the AI coworker system and its personas, the platform, our name, logo, and brand. You may not copy, redistribute, resell, publicly post, or create competing materials from it. Enrollment gives your student a personal, non-transferable right to use these materials for their own learning during the Program.
11. Demo Day, Recordings, and Media Permissions
Every cohort's Demo Day is recorded, and industry sponsors and invited judges attend live. Live attendance by outside guests is core to the Program and we cannot offer an exemption from it — if that does not work for your student, tell us before the cohort begins and we will arrange an alternative format.
What we may publish is governed entirely by the two media permission questions you answered at enrollment, as described in Section 6 of our Privacy Policy. You may change either answer at any time by emailing studentsuccess@flintolabs.com. Declining both costs your student nothing — same program, same Demo Day, same credential.
12. College Credit and LivedX
Students may pursue college credit for their residency work through our partner, LivedX Inc. This is optional, it is earned rather than granted, and no student is registered with LivedX unless you give separate written consent for that specific registration. Accepting these Terms is not that consent.
Before consenting, please read Section 5.1 of our Privacy Policy at flintolabs.com/privacy. It sets out exactly what we send LivedX, and what LivedX's own privacy policy permits it to do with that information.
The credit pathway is available to students aged 13 and older. We do not register students under 13 with LivedX under any circumstances.
We do not control credit decisions. Whether any institution awards credit is that institution's decision, not ours and not LivedX's. We make no promise that credit will be awarded, transferable, or accepted by any particular school.
You may withdraw from the credit pathway at any time by emailing us.
13. Third-Party Platforms
The Program uses third-party services, including Slack, Zoom, Stripe, and LivedX. Each operates under its own terms and privacy policy, which govern your and your student's use of that service. We are not responsible for their practices, availability, or content.
Where we provision access on your student's behalf, we do so as described in these Terms and in our Privacy Policy. Where a service requires you to accept its terms directly, you must do so with that provider.
We do not treat your acceptance of these Terms as consent to share your student's personal information with a third party for that third party's own purposes. Where such sharing is involved — as with LivedX — we ask for separate, specific consent first.
14. Safety and Reporting
We are committed to a safe environment for students. Please report immediately to studentsuccess@flintolabs.com:
- Any threat of violence or self-harm
- Suspected abuse or neglect
- Harassment or bullying
- Inappropriate content or conduct
- A privacy or security concern
We take these seriously and we would rather receive a report that turns out to be nothing than not receive one.
We may be legally required to report certain information to authorities, and we may do so without prior notice where the law requires it or where we believe someone is at risk of harm.
15. Suspension and Termination
We may suspend or end a student's access for conduct that violates these Terms, for behavior that endangers or seriously disrupts other students, or for non-payment. Where circumstances allow, we will tell you what happened and give an opportunity to address it first. For conduct that puts someone at risk, we may act immediately.
If we terminate for cause, refunds are at our discretion. If you end enrollment, Section 4 applies.
On termination, your student keeps their work (Section 9). We will provide a copy of their project files on request within 30 days of termination, after which our normal retention schedule applies.
16. Disclaimers
Except as expressly stated in these Terms, the Program is provided "as is" and "as available." To the fullest extent permitted by law, we disclaim all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Program will be uninterrupted, error-free, or secure against every threat.
Some jurisdictions do not allow certain disclaimers, so parts of this section may not apply to you. Nothing here limits any right you have that cannot be waived under applicable law.
17. Limitation of Liability
To the fullest extent permitted by law:
- We are not liable for indirect, incidental, consequential, special, exemplary, or punitive damages, or for lost profits or lost data.
- We are not liable for the acts, content, services, or data practices of third-party platforms.
- Our total liability for any claim arising out of the Program will not exceed the tuition you paid to Flintolabs in the 12 months before the claim arose.
These limits apply even if we were advised that such damages were possible.
They do not apply to liability for our own gross negligence, willful misconduct, or fraud, to claims for personal injury caused by us, or to any liability that cannot be limited under applicable law.
18. Indemnification
You agree to defend, indemnify, and hold harmless Flintolabs LLC and its officers, employees, and contractors from third-party claims, damages, and reasonable costs arising out of:
- Your or your student's violation of these Terms or of applicable law
- Content your student submits that infringes someone's intellectual property or privacy rights
- Your or your student's misuse of the Program or of a third-party platform
This does not apply to claims arising from our own negligence, misconduct, or breach of these Terms, and it does not apply to any liability you cannot lawfully be asked to assume. We will notify you promptly of any claim, and you may participate in its defense.
(This is narrower than the prior version of these Terms, which made parents personally liable for essentially anything a minor did. That version was both harsher than necessary and, in several states, unlikely to be enforceable as written against a consumer.)
19. Changes to These Terms
We may update these Terms. When we make a material change, we will post the updated Terms, update the date at the top, and email active parents at least 14 days before the change takes effect. Continued enrollment after that date means you accept the updated Terms. If you do not accept them, you may withdraw under Section 4.
We will not apply a material change retroactively to a dispute that already exists.
20. Governing Law and Disputes
These Terms are governed by the laws of the State of Delaware, without regard to its conflict-of-laws rules.
Talk to us first. If something goes wrong, email studentsuccess@flintolabs.com and give us 30 days to resolve it before starting a formal proceeding. Most disputes end here.
Arbitration. If we cannot resolve a dispute within those 30 days, you and Flintolabs agree that it will be settled by binding individual arbitration rather than in court, administered by the American Arbitration Association under its Consumer Arbitration Rules. This covers any dispute arising out of these Terms, the Program, or your student's participation in it.
- The hearing happens where you are. Arbitration takes place by telephone or videoconference, on documents alone, or in the county where you live — whichever you choose. You will not be asked to travel to Delaware.
- We pay the filing fees. Where the AAA Consumer Rules assign fees to us, we pay them. If a court finds any fee allocation unenforceable, we will pay the fees ourselves rather than have this section fail.
- The arbitrator can award anything a court could, including damages and individual injunctive relief, and must follow these Terms and applicable law.
Class action waiver. Disputes must be brought individually. Neither you nor Flintolabs may bring a claim as a plaintiff or class member in a class, consolidated, or representative action, and the arbitrator may not consolidate claims or preside over any form of class proceeding. If this paragraph is found unenforceable as to a particular claim, that claim proceeds in court under the venue provision below, while the rest of this section continues to apply to every other claim.
What is not covered. Either party may bring a claim in small claims court if it qualifies. Either party may seek injunctive relief in court to protect intellectual property or stop unauthorized access to our systems. Nothing here prevents you from filing a complaint with any government agency, including a state Attorney General or the Federal Trade Commission.
You can opt out, and it costs you nothing. If you do not want to be bound by this arbitration section, email studentsuccess@flintolabs.com with the subject line "Arbitration Opt-Out" within 30 days of first accepting these Terms. Include the enrolled student's name. Opting out has no effect on enrollment, tuition, or any part of the Program — the rest of these Terms continue to apply exactly as written. If you opt out, disputes go to court under the paragraph below.
Court venue, where arbitration does not apply. For any dispute not subject to arbitration, the state and federal courts located in Delaware have exclusive jurisdiction, and both parties consent to venue there.
This section survives termination of your enrollment.
21. General
Entire agreement. These Terms, the Privacy Policy, and any enrollment or consent forms you sign are the whole agreement between us about the Program.
Severability. If any provision is unenforceable, the rest stays in effect.
No waiver. If we do not enforce a provision once, we have not given it up.
Assignment. You may not transfer your enrollment. We may assign these Terms in connection with a merger, acquisition, or sale of assets.
Force majeure. Neither party is liable for delays or failures caused by events outside its reasonable control.
Notices. We send notices to the email address on your account. Keep it current.
Survival. Sections 9, 10, 16, 17, 18, 20, and 21 survive termination.
22. Contact
Flintolabs LLC 614 N Dupont Highway, Suite 210 Dover, Kent County, DE 19901 studentsuccess@flintolabs.com